SHIPPING & RETURNS 

Orders:

• Orders will be shipped within 3 business days of receiving your order.
• US Domestic shipments should arrive within 2-5 days after dispatch.
• International shipments should arrive within 7-14 days after dispatch.

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Returns for Refund:

• Items must be returned within 14 days of their original shipment date.
• The items should be in the same condition as new, unworn, undamaged, with original tags and packaging.
• Eligible returns will receive a full refund.
• Shipping and handling costs are not refundable. Additional usage or damage fees may apply. 

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Returns for Exchange:

• Items must be returned within 15 days of their original shipment date.
• The items should be in the same condition as new, unworn, undamaged, with original tags and packaging.
• Eligible returns will be eligible for an exchange. 

Non-refundable or Exchangeable Items:

• All sale items are considered final purchases and are not eligible for a refund or exchange.
• All international sales are considered final purchases and are not eligible for a refund or exchange. 

Shipping Information:

• The shipments originate from New York City.
• International shoppers should be aware that additional customs fees might apply. 

Contact Information:

• If you have any questions regarding your order or shipping, please contact the customer support team at sales@zimo.me.